Privacy Policy

We are John Ives Limited, trading as “Ives Footwear” a company registered in England and Wales. Our company registration number is 6352994 and our registered office is at Excelsior House, 9 Quay View Business Park, Lowestoft, Suffolk, NR32 2HD. Our registered VAT number is 104 7077 92

John Ives Footwear is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. 
1.The information we collect and how we use it 
When you purchase shoes from this website we need to, among other things,  know your name, postal address, e-mail address and telephone number. 
We gather this information to allow us to process your order. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to your purchase in general. 
We may also use aggregate information and statistics for the purposes of monitoring website usage, in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. 
We may also wish to provide you with information about special offers or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to info@ We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to 
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to 
2. How we protect your information 
The internet is not a secure medium. However we have put in place appropriate security procedures. 
We also keep your information confidential. The internal procedures of John Ives Footwear cover the storage, access and disclosure of your information. 
3. Sale of business 
If this website is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the website. 
4. Updating your details 
If any of the information that you have provided to John Ives Footwear changes, for example if you change your name, address or e-mail address or if you wish us to remove your name from our customer list, please let us know the correct details by sending an e-mail to or by sending a letter to David Ives, 29 The Thoroughfare, Woodbridge, Suffolk. IP12 1AA. 
5. Your consent 
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the website will signify that you agree to any such changes. 
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers. 
6. How to contact John Ives Footwear 
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to